What our clients are saying about Smartrak

I have had the pleasure of knowing David personally and working with him professionally for the last 11 years during which time I have always been impressed by David's knowledge of his industry but more importantly for me the exceptional commitment and service that he and his company have provided.

From the initial tender process to the running and management of the contract David provides a level of excellence that is in my experience of managing Outlet Centres second to none.

His attention to detail is exceptional and while the daily processes are maintained at an extraordinary high standards. David will always give his personal support to special events which require going the extra mile.

David has provided outstanding service at several McArthurGlen Outlet Centres that I have been involved with during the last 11 years and I am delighted that Smartrak FM currently provides cleaning and landscaping services here at Gloucester Quays and has done so since the opening in May 2009.

David Rose and Smartrak come with my highest recommendation to any prospective client and please do not hesitate to contact me should you wish to discuss further.

Richard Rawlings
Centre Manager
Gloucester Quays Designer Outlet

I have known David Rose for over 14 years since McArtherGlen first awarded his Company the Facilities Management Services contract of the Designer Outlet in Swindon in 1997. There was strong competition from other Tenderers but it was clear that David was clearly passionate, committed and already previously had 26 years with Reckitt and Colman, specialising in this type of service.

Due to exceptional service provided, his Company then eventually won all 6 of the other McArthurGlen Centres in the UK, providing both pre opening and post opening services followed by ongoing services for our new centre openings throughout Europe on a consultancy basis.

David is a person who you can guarantee will give you the support, knowledge and expertise in the industry and in my opinion is second to none. After a few years in retirement he rejoined the Industry as a Director with Smartrak FM, who were awarded the contract for the Peel Group Shopping Center in Gloucester, where I was the Center Director, and most recently, he has been in China working for me as a consultant for the opening of Florentia Village new Beijing on behalf of the Italian Fingen Group where I am now Operations Director.

I have every confidence that whatever David is given to do in this industry, his commitment, invaluable expertise and understanding of Contract requirements will only be to the benefit of his Clients.

Franco Muccini
Head of Operations

RDM Asia Beijing Office
Vantone Business Center
No. 6 Chaowaidajie
Tower C, Suite 1208
Chaoyang District
Beijing 100020